Public Sector

Technology built to meet
government standards

Deep expertise in mSCOA, PFMA, MFMA, and Artificial Intelligence — delivering purpose-built solutions that help public institutions serve citizens better.

Business Processes

The 15 public sector business processes

Everything a municipality or state entity has to run, end to end — covered by one integrated system, aligned to mSCOA from the first transaction to the audit file.

  1. 01 Budgeting & Planning IDP, SDBIP and the multi-year budget
  2. 02 Revenue Management Billing, receipting and debt collection
  3. 03 Expenditure Management Creditors, payments and commitments
  4. 04 Supply Chain Management Requisition through to contract award
  5. 05 Asset Management GRAP-compliant asset register and lifecycle
  6. 06 Human Resources & Payroll Establishment, payroll and leave
  7. 07 Financial Accounting General ledger and annual financial statements
  8. 08 Cash & Investment Management Bank reconciliation and treasury
  9. 09 Project & Contract Management Capital projects and contract obligations
  10. 10 Property Rates & Valuations Valuation roll and rates administration
  11. 11 Customer Care Queries, complaints and service requests
  12. 12 Inventory & Stores Stores, issues and stock counts
  13. 13 Fleet Management Vehicles, fuel, maintenance and utilisation
  14. 14 Reporting & Compliance National Treasury returns and AG reporting
  15. 15 Records & Document Management Registry, retention and audit evidence

Serving the public sector since inception

OS Holdings has deep roots in local government, TVET colleges, and state entities — understanding the legislative complexity that other software companies overlook.

Artificial Intelligence
Intelligent Automation

Artificial Intelligence

AI-powered capabilities and intelligent technology solutions for public institutions.

AI-powered capability across the public institution — contract intelligence, document understanding, revenue-risk detection and the routine administrative work that consumes a department's week.

  • Contract drafting, obligation tracking and deviation alerts
  • Document classification and records automation
  • Full PFMA and SCM compliance audit trail
Municipal Billing
Revenue Management

Municipal Billing

A complete municipal revenue and billing platform. Consumer accounts, billing runs, meter readings, indigent registers and payments in one integrated system.

Off-the-shelf ledgers assume a standard invoice. Our municipal billing platform was built for the organisations that don't have one — consumption that changes monthly, indigent subsidies, and a chart of accounts that has to speak mSCOA natively rather than translate into it. Built and supported in-house: one number to call.

  • Water, electricity, rates and refuse billing straight from meter reads
  • Seven-segment mSCOA posting built into every transaction
  • Automatic indigent registration and free basic services
  • Online, EFT, debit order and counter payments reconciled automatically
  • Aged debtor reporting, payment arrangements and collections
  • National Treasury returns, AG-ready reporting and a full audit trail
Compliance

mSCOA Compliant.
Audit ready.

The Municipal Standard Chart of Accounts (mSCOA) is a legislative requirement for all South African municipalities. Our solutions are built around mSCOA from the ground up — not bolted on.

mSCOA is not a reporting layer bolted onto a ledger — it is the shape of the ledger. Our public sector solutions are built on the seven segments from the first transaction through to the audit file.

  • Seven-segment posting at source, not at year end
  • National Treasury data strings and returns
  • AG-ready reporting and audit trail
100% mSCOA compliant
across every module
  • mSCOA Compliant
  • PFMA Aligned
  • MFMA Aligned
  • AG-Ready Reports
Additional Solutions

And everything around them

The solutions that sit alongside the four pillars — planning, procurement, contract intelligence and iServe Billing for the public sector.

01
iServe Budget & Planning

Build the budget where it will be executed. Multi-year planning against the IDP and SDBIP, posted on the same mSCOA segments the ledger uses, so the tabled budget and the reported actual reconcile by construction.

02
Contract Intelligence

Every contract read, indexed and watched. Obligations, expiry dates, escalation clauses and performance milestones surfaced before they become an audit finding rather than after.

03
iServe Procurement

End-to-end supply chain management for government SCM. Requisition through to payment, with three-way matching, CSD integration, and B-BBEE and PPPFA scoring built into the award.

04
iServe Billing

Our own municipal revenue and billing platform, by name: consumer accounts, meter readings, billing runs, indigent registers and payments on one mSCOA-native engine.

Accreditation

Accredited to build on, not beside

Sage ISV Partner status is what lets our own solutions integrate with a certified Sage ledger rather than sit next to one — so a municipality runs a single system, with a single audit trail.

Sage
Business Partner

Sage

Accredited to sell, implement and support the full Sage suite — Sage 300 People, Sage 200 Evolution, Sage Intacct and Sage X3 — with certified consultants on every product we deploy.

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Sage ISV
ISV Partner

Sage ISV

Independent Software Vendor status: our own solutions are built to integrate with Sage rather than around it, so a bespoke module and the core ledger stay one system.

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Amathuba Artificial Intelligence
Technology Partner

Amathuba Artificial Intelligence

Our AI delivery partner — the capability behind contract intelligence, document understanding and the intelligent automation we take into public institutions.

Public Sector Clients

Trusted by institutions that matter

Ready to modernise your municipality?

Our public sector team will walk you through a tailored demo of Municipal Billing or our AI contract intelligence solution — at no cost.