OS Holdings Product

iServe Billing

Our own billing and revenue management platform — built for organisations whose invoicing does not fit a standard ledger: municipal revenue, utilities, consumption and indigent management, on one engine.

Overview

Billing built for
how you actually invoice.

Off-the-shelf ledgers assume a standard invoice. iServe Billing was built for the organisations that don't have one — consumption that changes monthly, indigent subsidies, and a chart of accounts that has to speak mSCOA natively rather than translate into it.

Capabilities

Everything a revenue
department runs on.

01

Consumption & Meter Billing

Water, electricity, rates and refuse billing calculated and invoiced automatically on every cycle, straight from meter reads.

02

mSCOA-Native Chart of Accounts

Seven-segment mSCOA posting built into every transaction at source, not bolted on for the year-end return.

03

Indigent & Free Basic Services

Automatic indigent registration, subsidy calculation and free basic services allocation against the same account.

04

Receipting & Payments

Online, EFT, debit order and over-the-counter payments reconciled to the consumer account automatically.

05

Debt Management & Collections

Aged debtor reporting, payment arrangements and escalation workflows that keep revenue moving.

06

Reporting & Audit Trail

National Treasury returns, AG-ready reporting and a full audit trail behind every transaction on the account.

OS Holdings team implementing iServe Billing
Why iServe Billing

Built by us.
Supported by us.

iServe Billing is our own platform, built and supported in-house — one number to call, not a support ticket into an overseas vendor waiting on the next mSCOA circular.

  • One system for consumption, rates and service charges
  • mSCOA compliance built in, not bolted on
  • Indigent and free basic services handled automatically
  • Supported directly by the team that built it
Talk to a Specialist

Ready to modernise your billing?

Speak with our team about moving your revenue management onto iServe Billing.

Book a Demo